If you would like to make any changes to your order, including your shipping address, or cancel it, please email us at info@in-trigue.com within two hours of placing the order and we will change any details we can.

We aim to send all orders out within 1-2 days upon ordering.

For standard shipping, if we are experiencing a busy period, it may take an extra day or two to process your order and ship it out. Once it has been shipped out, it should take 3-5 days for delivery within Singapore , or 5-12 worldwide.

If you require express shipping, please contact us at  info@in-trigue.com .

If you order multiple items and one of those is on preorder, we will hold on to your order and send it all together as soon as the preorder item arrives. However, if you would like the items that are in stock to be sent straight away, please email us at  info@in-trigue.com and we can split the shipments.

Yes you can, only on our Singapore site. Just select to pay by Hoolah at checkout. You will need to provide the usual details.
Your order total will be split into three equal instalment payments over a 60 day period.
The first payment will be taken when you place your order and the second and third will be taken 30 days and 60 days later. 

All communication will be sent to your email address.

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For more information, please visit Hoolah.

At the moment you won’t be able to pay earlier than the scheduled date.

The best way to find out your ring size is to measure it with a soft tape measure or a piece of string and line it up against a ruler. Once you have the diameter of your finger in millimeters, you can compare it to our ring size guide here.

You may exchange it for a smaller or larger size. Any other questions about the sizing, please get in touch at info@in-trigue.com.

We have included an illustration on each necklace product page to show where the different chain lengths would sit. You can also view this illustration on our sizing page here.