Delivery & Shipping

Shipping

Destinations

We currently deliver to the most countries internationally.

If you wish to purchase from a country that is not listed in the shipping zones during Checkout, reach out to us at info@in-trigue.com and we will advise you on relevant shipping methods and costs.

Shipping Methods 

We ship direct from Singapore via Local Couriers or Smartpac via Singapore Post for Singapore orders, or International Couriers for international orders. All orders shipped are trackable and require a signature upon delivery. 

Singapore

• Smartpac Singapore : 2-5 working days
• Courier Singapore : 1-3 working days (Delivery window will be between 10am to 7pm) 

International

• Standard International : 8-20 working days
• Express International : 3-5 working days

Please factor in our Order Processing times when expecting delivery of your order.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. In-trigue cannot take responsibility for any delays caused by destination customs clearance processes or any conditions beyond our control, though we will try to minimise any potential delays.

Remember, if you need your order to reach you urgently, we will do everything we can. Before checking out, write to us at info@in-trigue.com for expedited alternatives.

Shipping Costs

Singapore

Free local shipping for all addresses

International

Cost depending on location indicated at checkout.

For all destinations will be express shipping via International Courier.

Duties & Taxes

The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item that are determined by the customs agency within the destination country. In our experience, the most accurate way to get an estimate is to get in touch with the local International Courier hotline or customs office. We recommend getting an estimate before placing your order.

Do Take Note

In the event where no one is available to receive the shipment, it will be considered a failed delivery. Any applicable return and re-delivery fees will be have to be borne by the customer.

All shipments require a signature upon delivery, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or someone at the specified shipping address) is evidence of delivery and fulfillment by In-trigue and transfer of responsibility in the same way.

We are unable to redirect orders to an alternative address once the order has been dispatched. Remember to select the most suitable shipping address when checking out.